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Frequently Asked Questions
1. Are you a trading company or a manufacturer?
We are a specialized factory. We have focused on micro DC motors and DC gear motors for more than 14 years.
2. Can you customize the motor according to my requirements?
Yes, we can customize a suitable motor based on your specific requirements, including transmission dimensions and motor parameters.
3. What certificates do your motors have?
Our motors are certified with CE, FCC, ISO, and more. If you require other specific certifications, we can apply for them on your behalf.
4. How do you ensure product quality control?
We employ professional inspection staff at every production process. Completed motors undergo rigorous testing using advanced equipment such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers.
5. What are the payment terms for new customers?
New customers can utilize Online Assurance Orders, paying via Master Card, Visa, etc. We also accept payments through PayPal and TT (Telegraphic Transfer).
6. What if I cannot find a suitable motor on your list?
Please contact our technical team directly. Since we provide full customization services, we can design and manufacture a motor that fits your application perfectly.