❓ Frequently Asked Questions
1. Are you a trading company or manufacturer?
We are a professional factory specializing in micro DC motors and DC gear motors for more than 14 years.
2. What is the payment term for a new customer?
We support multiple payment methods including Online Assurance Orders (Master Card, Visa), PayPal, and TT for our customers' convenience.
3. Can you customize a motor if I can't find a suitable one on the website?
Yes, we can customize motor parameters and transmission dimensions according to your specific requirements.
4. Do you have certificates for your motors?
Yes, we hold CE, FCC, ISO, and other relevant certificates. We can also apply for other specific certificates if required.
5. How is your Quality Control process?
We maintain strict quality control with professional inspectors on every production line. Our facility utilizes Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise Testers to ensure product excellence.
6. What is the typical lead time for orders?
Lead times vary based on customization requirements and order quantity. Please contact us for a detailed production schedule for your specific project.