Frequently Asked Questions
Q Are you a trading company or a manufacturer?
We are a factory. We have specialized in micro DC motors and DC gear motors for more than 14 years.
Q What are the payment terms for new customers?
We support various payment methods including secure online transactions via major credit cards (Visa, MasterCard), PayPal, and T/T bank transfers.
Q Can you customize a motor if I cannot find a suitable one on your website?
Yes, we can customize motors according to our customers' specific requirements, including transmission dimensions and motor parameters.
Q What certificates do you have for the motors?
Our products are certified with CE, FCC, ISO, and other relevant standards. We can also apply for other specific certificates if required.
Q How do you ensure quality control?
We have professional inspection staff at every stage of production. Finished products undergo rigorous testing using equipment such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers.
Q What is the typical lead time for customized orders?
Lead times depend on the complexity of the customization and order volume. Please contact our technical team for a detailed schedule based on your specifications.