Q1 Are you trading company or manufacturer?
We're factory. We specialize in micro dc motor and dc gear motor for more than 14 years.
Q2 What is the payment term for a new customer?
We can draw up an Online Assurance Order for our new customer, which can be paid online with Master Card, Visa, etc. Customers can also pay with PayPal, TT, etc.
Q3 I can't find a suitable motor on your website, can you customize the motor for me?
Yes, we can customize a suitable motor according to our customer's requirements.
Q4 Do you have certificates for the motors?
Yes, we have CE, FCC, ISO, etc. If you have other specific certificate requirements, we can apply for them for you.
Q5 How is your Quality Control?
We have professional checking staff on every production line process. After finishing the entire motor assembly, we use specialized testing equipment to evaluate the motors, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers.
Q6 What is the general lead time for orders?
For sample orders, the lead time is typically 7-10 days. For bulk production orders, it usually takes 20-25 days depending on the customization requirements and quantity.