Frequently Asked Questions
Are you a trading company or manufacturer?
We are a factory. We specialize in micro DC motors and DC gear motors with over 14 years of professional experience.
What are the payment terms for new customers?
We provide flexible payment options including Secure Online Orders (MasterCard, Visa), PayPal, and TT (Telegraphic Transfer).
Can you customize a motor if I can't find a suitable one on the website?
Yes, we offer full customization services. We can design and manufacture a suitable motor based on your specific technical requirements.
Do you have international certificates for your motors?
Yes, our products are certified with CE, FCC, ISO, and other relevant standards. We can also apply for specific certificates if required by your region.
How do you ensure product quality control?
We have dedicated quality inspection staff at every stage of the production process. Our facility is equipped with advanced testing machinery, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers.
What is the typical lead time for customized orders?
Lead times vary depending on the complexity of the customization and order volume. Please contact our technical team for a detailed production schedule.