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Frequently Asked Questions
1. Are you a trading company or a manufacturer?
We are a professional factory. We specialize in micro DC motors and DC gear motors with over 14 years of industry experience.
2. What are the payment terms for new customers?
We support various secure payment methods for new customers, including online payments via Credit Cards (Master Card, Visa, etc.), PayPal, or T/T transfers.
3. Can you customize a motor if I can't find a suitable one on the website?
Yes, we provide full customization services. We can design and manufacture a suitable motor according to your specific requirements and parameters.
4. Do your motors come with quality certifications?
Yes, our products are certified with CE, FCC, ISO, and other relevant standards. If you require specific certifications for your market, we can apply for them as needed.
5. How do you ensure quality control?
We have professional inspection staff at every stage of the production process. Each completed motor undergoes rigorous testing using equipment such as Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise Testers.
6. Do you provide technical support for installation?
Yes, our technical team is available to provide guidance on motor parameters and integration to ensure optimal performance for your applications.